Effective Date: 20th May 2020
Welcome to Crossley & Webb - Online.
Crossley & Webb - Online (“us”, “we”, or “our”) operates crossley-webb.com/auctions/ (hereinafter referred
to as “Service”).
safeguard and disclose information that results from your use of our Service.
We use your data to provide and improve Service. By using Service, you agree to the collection and use of
constitutes your agreement with us (“agreement”).
SERVICE means the crossley-webb.com/auctions/ website operated by Crossley & Webb - Online.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those
and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service
infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other
persons) determines the purposes for which and the manner in which any personal data are, or are to be,
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf
of the Data Controller. We may use the services of various Service Providers in order to process your data more
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject
of Personal Data.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
2. Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can
be used to contact or identify you (“Personal Data”). Personally identifiable information may include,
but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, Country, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other
information that may be of interest to you. You may opt out of receiving any, or all, of these communications
from us by following the unsubscribe link.
We may also collect information that your browser sends whenever you visit our Service or when you access Service
by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address),
browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the
time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you
use, your device unique ID, the IP address of your device, your device operating system, the type of Internet
browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”).
We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device
Tracking Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent
to your browser from a website and stored on your device. Other tracking technologies are also used such as
beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you
do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
- Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth,
passport details, citizenship, registration at place of residence and actual address, telephone number (work,
mobile), details of documents on education, qualification, professional training, employment agreements,
non-disclosure agreements, information on bonuses and compensation, information on marital status, family
members, social security (or other taxpayer identification) number, office location and other data.
4. Use of Data
Crossley & Webb - Online uses the collected data for various purposes:
- to provide and maintain our Service;
- to notify you about changes to our Service;
- to allow you to participate in interactive features of our Service when you choose to do so;
- to gather analysis or valuable information so that we can improve our Service;
- to monitor the usage of our Service;
- to detect, prevent and address technical issues;
- to fulfil any other purpose for which you provide it;
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- tto provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
- to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
- in any other way we may describe when you provide the information;
- for any other purpose with your consent.
5. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy
Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter
period, except when this data is used to strengthen the security or to improve the functionality of our Service,
or we are legally obligated to retain this data for longer time periods.
6. Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside
of your state, province, country or other governmental jurisdiction where the data protection laws may differ
from those of your jurisdiction.
If you are located outside South Africa and choose to provide information to us, please note that we transfer the
data, including Personal Data, to South Africa and process it there.
Crossley & Webb - Online will take all the steps reasonably necessary to ensure that your data is treated securely and
or a country unless there are adequate controls in place including the security of your data and other personal
7. Disclosure of Data
We may disclose personal information that we collect, or you provide:
- Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in
response to valid requests by public authorities.
0.2. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be
0.3. Other cases. We may disclose your information also:
- to our subsidiaries and affiliates;
- to contractors, service providers, and other third parties we use to support our business;
- to fulfill the purpose for which you provide it;
- for the purpose of including your company’s logo on our website;
- for any other purpose disclosed by us when you provide the information;
- with your consent in any other cases;
- if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the
Company, our customers, or others.
8. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or
method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect
your Personal Data, we cannot guarantee its absolute security.
9. Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”),
provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated
not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
11. CI/CD tools
We may use third-party Service Providers to automate the development process of our Service.
12. Behavioral Remarketing
We may use remarketing services to advertise on third party websites to you after you visited our Service. We and
We may provide paid products and/or services within Service. In that case, we use third-party services for
payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party
processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a
joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure
the secure handling of payment information.
14. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you
We have no control over and assume no responsibility for the content, privacy policies or practices of any third
party sites or services.
15. Children’s Privacy
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that
a Child has provided us with Personal Data, please contact us. If we become aware that we have collected
Personal Data from Children without verification of parental consent, we take steps to remove that information
from our servers.
Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective
effective when they are posted on this page.
17. Contact Us